Hotel Puerta Chichen, Chichen Itza
About the Hotel
Hotel Puerta Chichen, a 4-star Chichen Itza hotel, features an
Rooms & Amenities
Hotel Puerta Chichen offers
Dining Options
Dining options at the hotel include a restaurant that serves Mexican, local, and international cuisine. The
Leisure & Activities
Recreational activities available in and around Chichen Itza include cycling. The hotel also features an
Services & Local Area
Hotel Puerta Chichen provides a
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Off-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
Room features
- Air conditioning
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
Media
- Flat-screen TV
Location
Reviews and Ratings
I had a lovely time at this hotel which is nestled in a beautiful garden and is just a short walk from Piste. The rooms were modern and spacious, making for a comfortable stay. The dining options were quite nice, especially the fresh croissants for breakfast. However, the service could use some improvement, as there were some delays in room service. Overall, it was a good value for the price, but the Wi-Fi could have been better.
This hotel has a charming ambiance and offers a lovely garden setting. I appreciated the clean and spacious rooms that made my stay comfortable. Nonetheless, the dining options left something to be desired, and the Wi-Fi charges felt a bit excessive. The proximity to Piste for dining and Mayan ruins was definitely a highlight, but I wish there could have been more amenities on site.
The hotel is nestled in a lovely garden, providing a refreshing atmosphere that's perfect for relaxation. I found the rooms to be spacious and clean, although a bit basic for my taste. The staff were welcoming and helpful throughout my stay. Sadly, the dining options were rather limited, which was a letdown. Overall, it's a great place if you enjoy a peaceful setting and don't mind a few shortcomings in dining.
I had a lovely stay at this hotel, located in a picturesque garden. The rooms were clean and cozy, making for a comfortable experience. While the staff was accommodating, the dining options left something to be desired, especially during breakfast. But the overall charm of the grounds and the value for money made the stay worthwhile.
I had a lovely experience at this hotel with its beautiful garden setting and convenient access to Piste for dining options. The room I stayed in was both clean and spacious, making my stay very comfortable. However, I found the dining options somewhat lacking, especially at breakfast. Overall, it's a good value for money, but room service could use some improvement.
The hotel boasts a beautiful large garden, making it a serene retreat while still being conveniently close to the center for dining options. I found the room to be spacious but felt that some aspects, like the amenities provided, could use improvement. The service was attentive, yet the dining experience fell short with limited menu selections. Over all, it provided good value for the price, even though some areas needed more attention.
I had a pleasant stay at this hotel, which is nestled in a large, beautiful garden that truly enhances the experience. The rooms were clean and quite comfortable, but I did find the dining options somewhat lacking. I appreciated the good value for the price, especially considering the convenient access to nearby restaurants in Piste. Overall, it was a solid choice, but I wish the breakfast had been a bit more diverse.
I had a lovely stay at this hotel, set in a beautiful garden that felt peaceful and private. The rooms were modern and well-appointed, but I found the dining experience to be a bit lackluster with limited options. On the upside, the amenities were excellent, and I really appreciated the spacious pool area. The overall value for what I paid was pretty good, but the Wi-Fi definitely should be included given the price range.
I had a lovely stay at this hotel, nestled in a large, beautiful garden. The rooms were clean and quite spacious, making it a comfortable retreat. It’s also conveniently located within walking distance to Piste, where I found charming restaurant options. However, I felt that the service could have been more attentive, particularly during peak times, and the dining experience could use some enhancement, especially at breakfast. Overall, it’s a good choice for anyone looking for tranquility and comfort.
I had a great time at this hotel, as it is located near the Mayan ruins and has a lovely garden setting. The rooms were comfortable and well-kept, making for a pleasant stay. However, the dining options left a little to be desired, and the Wi-Fi was an extra cost, which was a bit inconvenient. The service was solid, but not outstanding. Overall, it was a good experience, especially for exploring the nearby ruins.
Staying at this hotel was a delight, especially with the lush gardens surrounding it. The rooms were spacious and offered a peaceful retreat, but a few small details could use improvement. I appreciated the convenient access to nearby restaurants, making dining out a breeze. Overall, a lovely stay with some minor hiccups in the service area.
I had a great stay at this hotel, set in a lovely large garden that's perfect for a quiet getaway. The rooms were clean and comfortable, which made my stay all the more enjoyable. While the service was decent, there were some areas that could have been improved. The location was excellent for exploring the nearby Mayan ruins, but the dining options left a bit to be desired with limited fruit choices. Overall, a solid choice but not without its drawbacks.
I had a pleasant stay at this hotel with clean and spacious rooms. The location is nice, surrounded by a lovely garden, but the dining options were quite limited. I appreciated the value for money, although some amenities could use improvement.
I had a fantastic stay at this hotel, which is nestled in a beautiful garden that really adds to the charm. The rooms were spacious and modern, though the air conditioning worked inconsistently, which was a bit frustrating. I appreciated having the option to walk into town for restaurants, but the dining options at the hotel left a lot to be desired. Overall, it's a great value for money, but the food and air conditioning could use some improvement.
This hotel offers a charming and tranquil environment with spacious rooms surrounded by a lovely garden. The hospitality was warm, making my stay comfortable overall. However, the dining options could use some improvement, particularly at breakfast. While the amenities were nice, the Wi-Fi situation was a bit inconvenient since it required an extra charge.